Shipping policy

Shipping methods

All W.H. Perron orders are delivered to customers by our designated carrier of your area.

Canada only, we currently ship to Canadian addresses only.

Handling and shipping fees 

Quebec regions (except for areas with postal codes starting by J0M), Ontario, New Brunswick and Nova Scotia

Purchases                                Handling and shipping fees

0,01 $ – 99.99 $                                      14.95 $

100.00 $ and more                                Free

Fixed handling and shipping costs of $11.95 are added to orders that include strawberry plant plugs, potatoes and onions.

Handling and shipping fees 

Newfoundland and Labrador / P.E.I. / Quebec J0M / Alberta / Saskatchewan / Manitoba / Nunavut / Yukon / N.W.T and British Columbia Regions with postal codes starting with:  A / C / J0M/ R/ S/ T/ V/ X/Y

Purchases                                   Handling and shipping fees

  0,01 $ and more                               24.95 $

Strawberry plant plugs, potatoes, and onions.
Due to the sensitivity of the products, climatic variations and complexity of transport operations, W.H. Perron informs you that unfortunately, succulents, strawberry plants plugs, potatoes, garlic and onions will no longer be shipped to these regions:

Newfoundland and Labrador / PEI / Quebec J0M / Alberta / Saskatchewan / Manitoba / Nunavut / Yukon / N.W.T and British Columbia.

Shipment schedule:

WH. Perron 2022-2023 Shipment Schedule

Seeds, accessories and succulents : The current seasonal period is very busy for us and so, you must allow at least ten (10) days for shipping of orders, after we receive your order. Allow 4 to 6 weeks for deliveries in Western Canada: Alberta/Manitoba/Nunavut/Yukon/N.W.T/Saskatchewan/British Columbia

Potato Seeds – Onion: May 2023 As soon as there is no more frost risk and until supplies last.

Strawberry Plant Plugs:May 2023 As soon as there is no more frost risk and until supplies last.

Carrier: W.H. Perron reserves the right to select the carrier according to served areas.

A credit will be sent to you for all items marked with a «D» (out of stock) or «F» (poor harvest) on your delivery slip.

Substitutions

When a product is no longer available, we will automatically replace it with a similar product if possible.

If you do not want to receive a replacement product, you must clearly indicate it on your order.

Reception of your order

As soon as you receive your order, check rapidly the content to ensure that all the products are as requested.  If there is any mistake or a problem, contact us immediately. For a germination problem or a growth problem, please refer to our guarantee.